OUR STORE

VISIT OUR NEW
STORE IN Toronto

Toronto Canada

Email:info@cozyhaven-inc.com

Phone:+1 613-449-7033

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, the product you receive will match the images shown on our website. We strive to provide accurate, high-quality photos that represent the product’s color, design, and features. However, slight variations may occur due to lighting, screen settings, or manufacturing batches.

Where can I view my sales receipt?

You can view and download your sales receipt from your account. Simply log in, go to the Orders or Purchase History section, select the relevant order, and your receipt will be available there. A copy is also emailed to you after each purchase.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items as quickly as possible. If a product is marked “out of stock,” we recommend signing up for restock notifications on the product page or checking back regularly. Please note that some items, especially limited editions or seasonal products, may not be restocked once sold out.

Where can I ship my order?

We currently ship orders within Canada only. During checkout, simply enter your Canadian address, and available shipping options will be displayed based on your location.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS